Help Center

Create your account in a few minutes, complete your pilgrim profile, choose an Oumra package and add traveler or beneficiary details. You can then pick a payment schedule that fits your budget and track your application from your dashboard.

Packages, departure dates, hotels and airlines may change based on travel partners and competent authorities. Availability is updated regularly and confirmed before any final commitment.

You can pay in full or follow the selected schedule (3, 6, 8 or 12 installments). Payments are allocated to the selected package and may be processed by third-party providers (Wave, Orange Money, card). Oumra Senegal is not a bank.

• Valid passport (at least 6 months after return date).
• National ID card.
• Compliant ID photo.
• Health/vaccination documents where applicable.
• Emergency contact and administrative forms depending on the package.

Your dashboard centralizes payment status, document progress, schedule reminders and support messages to guide you until departure.

Oumra Senegal helps you build your file but does not guarantee visa issuance. Decisions belong to the embassies, consulates and competent Saudi authorities.

Our team is available by email, phone or through the contact form for any question about registration, payments or documents.