Privacy Policy

Oumra Senegal is committed to protecting your personal data and respecting your privacy when you use the platform.

• First and last name, email, phone number.
• Account information and preferences.
• Passport and traveler information.
• Information about associated beneficiaries or pilgrims.
• Payment status and transaction references.
• Uploaded documents (IDs, photos, administrative forms).
• Messages exchanged with support.
• Technical data: IP address, device, browser, cookies.

Your data is used to create and manage your account, process package requests, track payments, verify documents, provide support, improve the service and comply with legal obligations.

Payments are processed by third-party providers (Wave, Orange Money, card). Oumra Senegal does not store full card numbers or mobile wallet credentials.

Your data may be shared with travel agencies, service providers, hotels, transport partners, administrative and visa partners, payment processors, hosting and IT providers, and with authorities when required by law.

We keep your data only as long as needed to provide the service and meet legal, accounting, contractual and security obligations.

We apply reasonable security measures (encryption in transit, access control, logging). However, no system is fully secure.

The platform uses cookies and session or analytics tools to ensure proper functioning and improve user experience.

You may request access, correction, deletion or objection within the limits of applicable law. Send your requests to contact@oumrasenegal.sn.

Some providers may process your data outside Senegal, subject to appropriate safeguards.

Use of the platform is reserved to adults or to minors represented by a legal guardian.

This policy may be updated. The applicable version is the one published on the website.

For any data-related question: contact@oumrasenegal.sn.